Passenger Terminal Expo, Amsterdam, 14 March 2023 – Assaia has today announced the first members of its Strategic Partner Community (SPC): the Greater Toronto Airports Authority (GTAA), operator of Toronto Pearson, International Airlines Group (IAG), operator of British Airways, Iberia and others, and JetBlue Ventures are among the initial industry players to join.

The SPC plays a very important role in providing both strategic and tactical counsel to guide the development of Assaia’s portfolio of products for managing and optimising apron operations. Furthermore, by taking an equity stake in Assaia, the SPC partners are underpinning their belief in Assaia as a company.

Assaia uses artificial intelligence to reduce turnaround times and improve on-time-performance. It enables real-time responses to increase gate availability, improve on-time performance and ensure safety on the apron. In addition, by focusing on taxi-in time reduction and auxiliary power unit usage limitation, airports and airlines can make strides in their sustainability goals.

Drawing on Assaia’s existing data sources from millions of turnarounds across over 40 airports, combined with proprietary computer vision algorithms, the system monitors, alerts and predicts to optimise the turnaround.

Max Diez, CEO of Assaia said, “Our Strategic Partner Community is our hive mind. It is made up of the most innovative airports and airlines. Together, they give us unique insight into their requirements so we can provide what the whole aviation community needs. Having these companies as our partners is also a hugely gratifying endorsement of what we’re doing. Together, we’re closing the final gap to ensure there’s complete visibility of all airport operations.”

Deborah Flint, President and CEO of GTAA said, “We’re creating the airport of the future, and innovation in apron operations will directly improve the passenger experience. We’re pleased for the potential industry-wide transformation that may result from these new technologies. We are laser focused on innovations that will make Pearson and its whole apron ecosystem more efficient while reducing our carbon footprint.”

Jim Lockheed of JetBlue Ventures said, “Today, turnaround performance operations rely on manual data collection methods, which limit the insights available and increase the potential for human error in the data collected. Assaia's product allows airports and airlines to collect, track, and analyze data in real time; this innovation removes inefficiencies and optimizes performance. We're thrilled to be involved in Assaia’s continued growth.”

Raghbir S. Pattar, IAG Director of Airports Transformation said, “We are proud to be partnering with the Assaia team in our mission to use technology to improve the efficiency and safety of the airport environment.”

The SPC is poised to grow over the next year and our industry colleagues are invited to get in touch to learn more about joining this community and helping steer the future of apron operations.

Testimonials

The use of Assaia's TurnaroundControl has provided our Airline Partners, Ground Handlers, and Service Providers with full visibility of the aircraft turn processes. The data, predictability, and visibility enhances our collective efficiency and resilience at Toronto Pearson. Paired with our A-CDM initiative, Assaia's TurnaroundControl provides crucial data driving A-CDM processes, a reduction in turn times, and a noticeable increase in on-time performance.

Dean Wright
Associate Director, Gating & Airport Flow

The way Turnaround 2.0 uses AI and machine learning to boost our zone controllers' efficiency is remarkable. They can now manage multiple gate activities with more focus on handling exceptions, rather than multitasking. Turnaround 2.0 is more than a tool for the present; it's a foundation for 'United Next,' growing with us and helping us surpass our operational goals efficiently.

Daniel Reed
Director of Station Operations, United Airlines

Our focus is to use innovation to make our operations smoother. We have selected Assaia because of the capabilities of the tool. But it is also really important for us that it has a good record of successful implementation, so we know it will deliver for us, for our airlines and ultimately for our passengers.

Dr Babett Stapel
Managing Director, Fraport Slovenjia

We are optimizing all our processes on the apron to shorten the time each aircraft needs to be on the ground, which benefits both our passengers and our airline partners. This is a common issue across our airports and we are talking to all of them about this technology.

Claus Grunow
VP of Corporate Strategy and Digitalization at Fraport

We are pleased to partner with Assaia to implement the ApronAI Turnaround Control solution at T4. This new solution will not only optimize operations and our work with our business partners, but will also help us to ensure a first-class customer experience at T4.

Roel Huinink
President and CEO, JFKIAT

For most airports, the apron is a a black box. Assaia finally gives our ground staff full insight into every turnaround. This allows them to focus on what really matters, while simultaneously making the work environment safer.

Jason Aspelund
Former Manager Strategic Performance, Alaska Airlines

The real-time and historical insights that can inform both airport and airline operations make this solution a clear winner for everyone.

Craig Paul
Director of Technology & Innovation , Halifax Stanfield International

Assaia's product allows airports and airlines to collect, track, and analyze data in real time; this innovation removes inefficiencies and optimizes performance.

Jim Lockheed
JetBlue Ventures

We’re creating the airport of the future, and innovation in apron operations will directly improve the passenger experience. We are laser focused on innovations that will make Pearson and its whole apron ecosystem more efficient while reducing our carbon footprint.

Deborah Flint
President and CEO GTAA

SEA needed an innovative solution to our capacity problem and have worked with Assaia to optimize the turnaround process resulting in reduced taxi times and increased passenger satisfaction. Assaia has exceeded our expectations, consistently delivering on-time & on-budget.

Samer Tirhi
Airline Scheduling Coordinator, Seattle-Tacoma International Airport

With the help of Predicted Off Block Time from Assaia. JFKIAT Operations can be proactive to reduce or eliminate any delays and gate holds

Stephen Tukavkin
VP IT & Digital, JFKIAT

I had mentioned before, great innovation on your part. With these types of improvements, T4 is always leading at JFK. Thank you

COPA Station Manager
JFKIAT

We are proud to be partnering with the Assaia team in our mission to use technology to improve the efficiency and safety of the airport environment.

Raghbir S. Pattar
Director of Airports Transformation, IAG

We’re working hard on becoming an airport of the future, and this involves rethinking every part of our ground operations. Assaia’s ApronAI is an integral component of our vision for the ramp of the future.

Abhi Chacko
Head of Innovation & Commercial IT Services, Gatwick Airport

Assaia’s technology adds critical data points to CVG’s early-stage neural network for operational advancements. Structured data generated by artificial intelligence will provide information to make decisions, optimize airside processes, and improve efficiency and safety.

Brian Cobb
CIO, CVG Airport

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