Topping the turnaround tables: Assaia celebrates millionth turn
Assaia’s millionth turn took place at Seattle-Tacoma International Airport (SEA) with Alaska Airlines, one of Assaia’s many long-standing partners, with the celebration being completed by a fire engine water salute as an Alaska Airlines flight departed.
Seattle - November 13, 2024: Assaia, the leader in AI-enabled turnaround management, has announced today that deployed systems have managed one million turnarounds across the globe using its ApronAI technology. The achievement follows the launch of Assaia’s 2024 Turnaround Benchmark Report which found that airports using Assaia have seen a 6% reduction in ground delays, a 4% decrease in turnaround time and a 25% improvement in turns per gate over the past year.
Assaia’s millionth turn took place at Seattle-Tacoma International Airport (SEA) with Alaska Airlines, one of Assaia’s many long-standing partners, with the celebration being completed by a fire engine water salute as an Alaska Airlines flight departed.
Using its AI solutions, Assaia enhances the visibility and efficiency of turnaround operations, reducing flight delays and optimizing operational efficiency. This 1 millionth turn highlights Assaia’s successful monitoring at more than 20 airports and 168 airlines in which it currently operates, reducing its customers' delay minutes and costs as well as providing environmental and safety benefits. With Assaia’s solutions, United Airlines has saved a potential $169 million across their network annually, and Alaska Airlines has seen a 17% increase of on-time performance at SEA.
SEA is the primary airport serving the Seattle metropolitan area in Washington state and is known for its focus on sustainability and customer experience. With 3 runways and only 79 gates, SEA has the highest passenger count per gate in North America, and will accommodate over 50 million passengers in 2023 (SEA is on track to exceed this number in 2024). This means the entire airport community needs to focus on getting the most out of their existing assets to serve the growing number of passengers. SEA’s apron is highly active as a hub for two domestic airlines (Alaska & Delta), hosts 38 airlines in total, and connects the globe with over 30 international direct flights.
Christiaan Hen, CEO, Assaia, says: “This is an amazing milestone in Assaia’s journey as a trailblazer in AI apron management. The turnaround is the one aspect of travel which affects all passengers equally regardless of the airline they’re flying on or the class of airfare. To have successfully monitored 1 million arrivals and departures is a testament to our team, the solution we’ve built, the constant innovation and most importantly our loyal customers who have entrusted us with to optimize their turnaround operations. With several large-scale airports currently deploying our ApronAI globally, the next 1 million turnarounds will take far less time than the first.”
Tim Toerber, Assaia’s Vice President of Business Development for the Americas, says: “To be crossing this milestone with two of our early launch customers (SEA & Alaska Airlines) is truly special. The Port of Seattle and Alaska have helped to shape this product into what it is today, and have significantly helped our solution to become the market leading turnaround management system in the industry.”
“Assaia’s solutions provide environmental, cost, and safety benefits to its customers through a reduction in delay minutes and an enhancement of seamless flight operations, and our celebration of 1 million successful turns today strengthens Assaia’s reputation as a reliable and leading company in AI-optimised turnarounds.”
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It is our firm belief that the future of aviation should be free of delays.
With this in mind, for the past year, Assaia has hosted a bi-monthly Roundtable for airline representatives to discuss ramp safety, including the challenges experienced post-Covid, such as staff turnover, a lack of experienced staff, and time pressures for the ramp crew. With the recent FAA mandate on Safety Management Systems (SMS), Assaia has just opened up the Roundtable to airports to facilitate increased collaboration.
Roundtable discussions have affirmed the importance of using data-driven solutions to move away from manual monitoring and toward real-time automated intervention to prevent incidents and improve behavior. At the recent American Airlines safety management system conference, Assaia discussed computer vision's potential as a tool to strengthen SMS strategies. Airline safety experts agreed that real-time automated alerts are the way forward to improve safety and facilitate safety-aware behavior. Analyzing and understanding historical data can help advance regulations and standard operating procedures
SMS strategies. Airline safety experts agreed that real-time automated alerts are the way forward to improve safety and facilitate safety-aware behavior. Analyzing and understanding historical data can help advance regulations and standard operating procedures
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Some heading goes here
It is our firm belief that the future of aviation should be free of delays.
With this in mind, for the past year, Assaia has hosted a bi-monthly Roundtable for airline representatives to discuss ramp safety, including the challenges experienced post-Covid, such as staff turnover, a lack of experienced staff, and time pressures for the ramp crew. With the recent FAA mandate on Safety Management Systems (SMS), Assaia has just opened up the Roundtable to airports to facilitate increased collaboration.
Roundtable discussions have affirmed the importance of using data-driven solutions to move away from manual monitoring and toward real-time automated intervention to prevent incidents and improve behavior. At the recent American Airlines safety management system conference, Assaia discussed computer vision's potential as a tool to strengthen SMS strategies. Airline safety experts agreed that real-time automated alerts are the way forward to improve safety and facilitate safety-aware behavior. Analyzing and understanding historical data can help advance regulations and standard operating procedures.
With this in mind, for the past year, Assaia has hosted a bi-monthly Roundtable for airline representatives to discuss ramp safety, including the challenges experienced post-Covid, such as staff turnover, a lack of experienced staff, and time pressures for the ramp crew. With the recent FAA mandate on Safety Management Systems (SMS), Assaia has just opened up the Roundtable to airports to facilitate increased collaboration.
Roundtable discussions have affirmed the importance of using data-driven solutions to move away from manual monitoring and toward real-time automated intervention to prevent incidents and improve behavior.
At the recent American Airlines safety management system conference, Assaia discussed computer vision's potential as a tool to strengthen SMS strategies.
Roundtable discussions have affirmed the importance of using data-driven solutions to move away
Roundtable discussions have affirmed the importance of using data-driven solutions to move away
At the recent American Airlines safety management system conference, Assaia discussed computer vision's potential as a tool to strengthen SMS strategies. Airline safety experts agreed that real-time automated alerts are the way forward to improve safety and facilitate safety-aware behavior. Analyzing and understanding historical data can help advance regulations and standard operating procedures.
Side image goes here
With this in mind, for the past year, Assaia has hosted a bi-monthly Roundtable for airline representatives to discuss ramp safety, including the challenges experienced post-Covid, such as staff turnover, a lack of experienced staff, and time pressures for the ramp crew. With the recent FAA mandate on Safety Management Systems (SMS), Assaia has just opened up the Roundtable to airports to facilitate increased collaboration.
Roundtable discussions have affirmed the importance of using data-driven solutions to move away from manual monitoring and toward real-time automated intervention to prevent incidents and improve behavior.
Side image goes here
At the recent American Airlines safety management system conference, Assaia discussed computer vision's potential as a tool to strengthen SMS strategies. Airline safety experts agreed that real-time automated alerts are the way forward to improve safety and facilitate safety-aware behavior. Analyzing and understanding historical data can help advance regulations and standard operating procedures.
The use of Assaia's TurnaroundControl has provided our Airline Partners, Ground Handlers, and Service Providers with full visibility of the aircraft turn processes. The data, predictability, and visibility enhances our collective efficiency and resilience at Toronto Pearson. Paired with our A-CDM initiative, Assaia's TurnaroundControl provides crucial data driving A-CDM processes, a reduction in turn times, and a noticeable increase in on-time performance.
Dean Wright
Associate Director, Gating & Airport Flow
The way Turnaround 2.0 uses AI and machine learning to boost our zone controllers' efficiency is remarkable. They can now manage multiple gate activities with more focus on handling exceptions, rather than multitasking.
Turnaround 2.0 is more than a tool for the present; it's a foundation for 'United Next,' growing with us and helping us surpass our operational goals efficiently.
Daniel Reed
Director of Station Operations, United Airlines
Our focus is to use innovation to make our operations smoother. We have selected Assaia because of the capabilities of the tool. But it is also really important for us that it has a good record of successful implementation, so we know it will deliver for us, for our airlines and ultimately for our passengers.
Dr Babett Stapel
Managing Director, Fraport Slovenjia
We are optimizing all our processes on the apron to shorten the time each aircraft needs to be on the ground, which benefits both our passengers and our airline partners. This is a common issue across our airports and we are talking to all of them about this technology.
Claus Grunow
VP of Corporate Strategy and Digitalization at Fraport
We are pleased to partner with Assaia to implement the ApronAI Turnaround Control solution at T4. This new solution will not only optimize operations and our work with our business partners, but will also help us to ensure a first-class customer experience at T4.
Roel Huinink
President and CEO, JFKIAT
For most airports, the apron is a a black box. Assaia finally gives our ground staff full insight into every turnaround. This allows them to focus on what really matters, while simultaneously making the work environment safer.
Jason Aspelund
Former Manager Strategic Performance, Alaska Airlines
The real-time and historical insights that can inform both airport and airline operations make this solution a clear winner for everyone.
Craig Paul
Director of Technology & Innovation , Halifax Stanfield International
Assaia's product allows airports and airlines to collect, track, and analyze data in real time; this innovation removes inefficiencies and optimizes performance.
Jim Lockheed
JetBlue Ventures
We’re creating the airport of the future, and innovation in apron operations will directly improve the passenger experience. We are laser focused on innovations that will make Pearson and its whole apron ecosystem more efficient while reducing our carbon footprint.
Deborah Flint
President and CEO GTAA
SEA needed an innovative solution to our capacity problem and have worked with Assaia to optimize the turnaround process resulting in reduced taxi times and increased passenger satisfaction. Assaia has exceeded our expectations, consistently delivering on-time & on-budget.
Samer Tirhi
Airline Scheduling Coordinator, Seattle-Tacoma International Airport
With the help of Predicted Off Block Time from Assaia. JFKIAT Operations can be proactive to reduce or eliminate any delays and gate holds
Stephen Tukavkin
VP IT & Digital, JFKIAT
I had mentioned before, great innovation on your part. With these types of improvements, T4 is always leading at JFK. Thank you
COPA Station Manager
JFKIAT
We are proud to be partnering with the Assaia team in our mission to use technology to improve the efficiency and safety of the airport environment.
Raghbir S. Pattar
Director of Airports Transformation, IAG
We’re working hard on becoming an airport of the future, and this involves rethinking every part of our ground operations. Assaia’s ApronAI is an integral component of our vision for the ramp of the future.
Abhi Chacko
Head of Innovation & Commercial IT Services, Gatwick Airport
Assaia’s technology adds critical data points to CVG’s early-stage neural network for operational advancements. Structured data generated by artificial intelligence will provide information to make decisions, optimize airside processes, and improve efficiency and safety.
Brian Cobb
CIO, CVG Airport
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